CLOUDMASTER

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OUR STORY

CLOUDMASTER is what happens when a hobby turns into a passion. Always striving for the very best in flavour, the team at CLOUDMASTER got together to share recipies and ideas, and turn that passion into the very best ejuice available anywhere. Using world-class ingredients, meticulous testing and development, CLOUDMASTER is taking the vaping world by storm with unique and masterful artisan-crafted clouds. No matter how you vape, CLOUDMASTER has you covered with the very best ejuice money can buy. Refined. Uncompromising. Unique. That's CLOUDMASTER.

OUR LAB

Unlike other companies that claim to produce "premium juice" while mixing at home in their basements, CLOUDMASTER LABS contracts the manufacture and distribution out to an ECTA-approved third-party lab. Rest assured, when you shop CLOUDMASTER, you're vaping juice made in an ISO-grade cleanroom environment by trained staff with years of experience. Every aspect of safety and quality-control is tightly monitored, and regularly audited for compliance. Not only is CLOUDMASTER the best-tasting juice you can buy, it's also the safest.

RETURNS POLICY

Please note that ejuice is a consumable product and for reasons of health and safety, cannot be returned and restocked. We take product safety very seriously here at Cloudmaster Labs, and as such, cannot guarantee the safety of any product (even unopened) that is returned to our shelves. In order to guarantee that your ejuice is 100% unadulterated and free of any and all contaminants, we cannot return juice after it has left the Cloudmaster Labs facilities. The sole exception to this is in cases of manufacturing defects. While we strive to be free of all errors and defects in manufacturing, if you encounter a product that is clearly not to specifications, we will ship a replacement for said product free of charge. Please note that we will need the batch number of the product in question so that we may investigate whether a recall is warranted. If you recieve a defective product, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to proceed from there.

SHIPPING

We ship via the currently listed methods displayed at checkout. Shipping methods and prices are subject to change, without notice, at any time. We reserve the right to modify the shipping method at any time. The actual shipping method may or may not correspond with the method selected. We strive to ship all orders as soon as possible. Delays may occur due to a variety of factors inside and outside our control, and Cloudmaster Labs makes no guarantee of shipping speed or delivery time. In the event your package is damaged during shipping, please Contact Us with details of the incident and we will do our best to rectify the situation.

We do not offer international shipping at this time. For international sales, including wholesale distribution, please Contact Us with the details of your inquiry.